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Customer Care

  1. Placing orders 24 hours a day

  2. 24 h automated Interactive Voice Response Call Center for incoming Phone Calls

  3. Track & Trace via e-mail and online

  4. Some local customer service departements

  5. First and second line agents with Key Account Management

  6. Various payment methods: financing, online bank transfer, manual bank transfer, Visa, Mastercard, Paypal, Postfinance, invoice.
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